With governments rushing to put in place policies and guidelines to stem the spread of the novel coronavirus, it’s important to look to the past to inform the present. And we don’t have to look far. Just 5 years ago, the world was concerned with a completely different outbreak: ebola. Professor Lily Tsai and Dr. Ben Morse examine how governments at the epicenter of the ebola outbreak responded to the spread of the disease, what the role of trust is in ensuring that people comply with government recommendations, and how leaders can build trust and buy-in both during and before a crisis.
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